news picks

AI agents are getting smarter, but for enterprises, intelligence alone is not enough. The real challenge is whether those systems can access the right data, operate with...

AI in customer support is moving from answering questions to taking actions. That shift changes everything, especially in regulated industries where a single...

As we step into 2026, the era of AI experimentation is officially over. For three years, enterprises tested, piloted, and explored. They spun up...

AI agents are reshaping how startups build software, automate workflows, and create entirely new product categories. For founders, agents represent a shift from...

How a Microsoft Teams-native agent, built on Microsoft Foundry, helps leaders set goals, keep momentum, and deliver outcomes In many organizations, growth relies on...

Microsoft Ignite 2025 brought together founders, developers, and enterprise leaders from around the world to explore the next era of AI innovation. From...

How AI-first companies are shaping the next era with Microsoft AI Startups are turning emerging AI technologies into real-world solutions and scaling faster than...

We’re delivering the always-on concierge experience your customers deserve. —Ashwin Sreenivas, Cofounder and Chief Technology Officer, Decagon Transforming customer experience Decagon is quickly transforming the...